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  • "I too have had an issue with the same charity regarding collection of furniture during my house move. I arranged for them to come on the moving date to take three wall cabinets, table and chairs and also a never-sat-on slight pet damaged fully certificated fire proof leather recliner. On the day of the move they turned up with a van took one look at the wall cabinets and said no because they had no room to store them and no to the recliner due to it being un-saleable because of the cat scratches on it and only took the table and chairs. So why on my initial call to them did they not say that they couldn't take the wall cabinets and couldn't have the chair?? Not one word was said they just agreed everything over the phone and the refused when they came to collect. I find it so disgusting that they can just refuse because they couldn't sell things or store them....they are a CHARITY, surely they can donate the items to a family who needs????? I will never donate anything to that charity or Sue Ryder charity as prior to my move I walked in to the Northwich branch and asked if I could donate my furniture to them only to be told that they wouldn't take the wall cabinets because they just sit and don't sell!!!! What is wrong with charities these days, it's all about the money.....what happened to just saying yes we'll take it and we can be CHARITABLE by helping out families who have nothing."
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Donated toys found in skip

Northwich Guardian: Ryan with toys recovered from skip Ryan with toys recovered from skip

A GRANDMOTHER was upset after children’s toys she donated to a Northwich charity shop were found in a skip.

After accidentally leaving a bag of Christmas decorations along with the toys, Beverley Stubbs’ daughter Adele Smallwood, 28, returned to find a number of the donations in a skip behind St Luke’s Cheshire Hospice shop in Witton Street.

Mrs Stubbs, from Winnington, was disappointed three-year-old grandson Ryan’s toys, including a Noah’s Ark, a drum and a Christmas teddy, were not put to good use.

“The Christmas decorations were upstairs in the staff room but all of the toys had been scrapped,” she explained.

“We could have given them to other people, but gave them to charity to try and help them raise a bit of money.

“Adele got most of them back but a few were missing. We were very angry, especially as they should be going to children.”

However, St Luke’s confirmed they have a strict policy on which toys cannot be resold, including toys without a CE Mark, with pieces missing, that are non-flame retardant or that have safety labels removed.

“We were sorry to hear that Mrs Stubbs was unhappy following her kind donation of goods to our shop in Northwich,” said Andrea Fragata Ladeira from St Luke’s.

“We have extended an invitation to her to meet with a relevant person here at St Luke's so we can fully explain our processes on receiving items.

“As a charity we are very grateful for all items donated, however there are some goods which for a number of reasons we cannot put on sale.

“Where possible, items are generally recycled or sold to a rag merchant with the proceeds then being fed back into the charity funding stream – this is not always possible and some need to be disposed of.

“We are extremely grateful for all donations received and would never knowingly dispose of anything which could be sold to support patient care at St Luke’s.”

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