AS long-term campaigners on the issue of nuisance calls, the Fair Telecoms Campaign was interested to read The Fly in the Ointment’s piece Why are we still getting nuisance calls?

Our position, which provides some information relevant to the points made in the article, is laid out in a comprehensive open briefing to the (now former) responsible minster The fair Telecoms Campaign position on Nuisance Calls.

There is one point made in the piece which is the repetition of a common myth.

Pressing 1 (or any other key) whilst receiving an incoming telephone call cannot generate a call for which one is charged.

The way in which the telephone system works simply does not allow this.

Some other techniques can indeed lead people to make calls to expensive numbers – that is the danger which people must avoid.

David Hickson Fair Telecoms Campaign