IT is rare for me to have anything complimentary to say about public organisations and departments.

However this is one such occasion.

Having taken a trip to Gibraltar with Monarch Airlines on September 29, the airline went bust just three days later. My intended return trip, along with thousands of others, went with it.

The Civil Aviation Authority (CAA) immediately swung into action to organise a massive rescue operation for Brits stuck abroad.

They organised replacement flights for all of us and set up a website to inform everyone how their own particular return flight would be dealt with.

In my own particular case my return flight was organised to fit in exactly with the original details and, as far as I know, this was true for almost everyone.What could have been an extremely stressful time for all of us was completely stress free.

Well done CAA - your emergency planning worked brilliantly.

Don Micklewright Weaverham