INSPECTORS were impressed by the improvements made at Witton Street Surgery during their latest visit.
Members of the Care Quality Commission visited the medical practice to see what changes had been implemented since their last visit 12 months ago.
During that visit, they rated the surgery as ‘good’ overall, however the provision for safe services was judged to ‘require improvement’
However on their return, inspectors were satisfied that sufficient progress had been made to rate Witton Street Surgery ‘good’ in all five inspection areas of safe, effective, caring, responsive and well-led.
In her report, chief inspector Dr Rosie Benneyworth said: “There were systems in place to promote safe working practices and the safety of patients.
“Patients’ needs were assessed and care and treatment was delivered in line with current legislation, standards and evidence-based guidance.
“Staff worked together and with other organisations to deliver effective care and treatment and there was good communication between staff, who told us they felt well supported.
“The practice sought the views of patients and staff and acted on them and there was a focus on continuous improvement.”
To achieve an ‘outstanding’ rating in the future, Dr Benneyworth added that the surgery should continue with audits to monitor whether staff have received relevant immunisations appropriate for their role.
Steps should also be taken to prevent the plugs to the vaccine fridges being accidentally disconnected from the power supply.
A more planned approach to quality improvement being implemented is suggested, as is continuing to encourage patients to join the patient participation group.
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