MANCHESTER Airport is lauding the success of 101 members of staff who have attained Level 2 NVQ certificates at its Airport Academy, in the first programme of its kind.

A total of 59 Airport colleagues obtained qualifications in Customer Service, whilst 42 completed a course in Team Leadership.

The programme, which began in summer 2018, was organised by Manchester Airports Group (MAG) as part of a training investment worth over £130,000. It accepted applications from staff in a range of departments including Landside Operations, Terminal and Airfield Security, Car Parking, Forecourts and the Emergency Services.

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Vishal Trivedi receives his certificate

Graduates were presented with their certificates in celebrations that included cutting commemorative cakes. Among the employees to attain a qualification was Vishal Trivedi, a Security Performance Leader at the Airport. He completed his NVQ in Team Leadership over the course of an intensive two-week programme.

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Vishal said: “I decided to take the course to challenge myself and improve my own abilities. The course helps you communicate on all levels and provides you with strong interpersonal skills which can be used anywhere.”

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Also celebrating was Security Team Manager, Jackie Woodhouse, who gained her Level 2 NVQ in Customer Service. It was a case of third time lucky for Jackie, who had started the course twice previously with former employers but had been unable to complete it.