A NURSING home found to be in ‘continuous breach of regulations’ at its last six inspections still needs to make improvements according to health inspectors.

Mount Pleasant Residential Home in Norley, which cares for adults aged over 65 – including those living with dementia – has been rated ‘requires improvement’ overall by the Care Quality Commission (CQC).

In its latest inspection report, the CQC found that safety at the care home ‘requires improvement’ and its leadership was deemed to be ‘inadequate’.

The report, published in November, stated: “We have identified shortfalls in relation to the governance of the service at the last six consecutive inspections. The provider has been in continuous breach of regulations since June 2015.

“The systems in place to monitor the quality of the service were not effective and had not highlighted the concerns identified during this inspection.

“The management and administration of some medicines was not robust and increased the risk that people would not receive them safely. Records relating to people’s care did not always demonstrate their needs were being met and the provider did not always follow good practice infection control guidance.”

However, the nursing home, in Finger Post Lane, was scored as ‘good’ when in areas of effectiveness, caring and responsiveness and staff were praised for treating residents with respect and dignity.

The inspector said residents were happy with the care they received, adding: “They had the opportunity to give their views in a number of ways, felt listened to and able to raise any concerns they may have. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.”

Explaining their overall rating of ‘requires improvement’, the inspector said that although progress has been made after the home’s last inspection, shortfalls had been identified meaning the provider was still in breach of regulations.

They added: “We will meet with the provider following this report being published to discuss how they will make changes to ensure they improve their rating.”