CHESHIRE West and Chester Council has transferred its care contracts from troubled Allied Healthcare to new providers.

The council has terminated its contracts with Allied following weeks of working closely with the company and the Care Quality Commission (CQC).

But CWAC is reassuring residents that they will not notice a difference in the care that they receive.

Cllr Louise Gittins, CWAC cabinet member for communities and wellbeing, said: “We are fully committed to ensuring that all of our residents who need care and support services in the borough feel confident and safe in our ability to deliver it. For that reason we have decided to move the contracts we hold with Allied Healthcare to other providers.

“We have been working tirelessly over the past few weeks to ensure we were prepared for every eventuality and that has enabled us to have a strong plan in place to ensure that care needs continue to be met and delivered by the same dedicated staff to the highest standard.

“I would like to personally assure all those who receive care and support from Allied Healthcare, and their families, that you will not see any changes in the way that care is delivered and we will work hard to ensure a seamless transition to your new provider.”

Last month, the CQC issued a notice to councils that Allied Healthcare’s financial future was not secure beyond November 30.

The company then issued a statement to say that the warning was ‘premature and unwarranted’, but it was bought out by CRG last Friday.

Contracts for services delivered in extra care housing facilities across the borough have now been awarded to Starcare and Human Support Group (HSG).

HSG will become the new provider in Northwich, Winsford and Helsby, while Starcare will support residents in the Chester, Ellesmere Port and Neston areas.

Allied currently provides support to nearly 800 people in the borough and this will continue until the new providers take over in mid-December.

This number includes almost 700 residents living in extra care housing facilities, a number of adults with learning difficulties who live at home and a number of people who pay for their own care, who are being supported with alternative options.

Services to support adults with learning difficulties will be delivered by provider Special Needs Care.

Allied staff will transfer across to Starcare and HSG and continue to provide the same service. The transfer will ensure all care needs continue to be met and residents should see no difference in the level and quality of support provided.

Residents and families affected by this have received letters confirming the details of the decision. Council officers and representatives from the new organisations will meet with residents on a one-to-one basis today, Monday.