OAKWOOD Medical Centre has been rated ‘good’ by the Care Quality Commission following an inspection.

The centre received the rating for the categories of safety, effectiveness, responsiveness and leadership.

The inspector said: “The practice had appropriate systems to safeguard children and vulnerable adults from abuse.

“All staff received up-to-date safeguarding and safety training appropriate to their role. They knew how to identify and report concerns.

“Staff took steps, including working with other agencies, to protect patients from abuse, neglect, discrimination and breaches of their dignity and respect.”

The inspector was also pleased with how effective the medical centre is.

The inspector said: “Patients’ immediate and ongoing needs were fully assessed. This included their clinical needs and their mental and physical wellbeing.

“Patients received coordinated and person-centred care. This included when they moved between services, when they were referred, or after they were discharged from hospital.”

The leadership in the medical centre was also praised in the report.

The inspector said: “The views and concerns of patients’, staff and external partners were encouraged and acted on to shape services and culture.

“For example, the practice gathered feedback from staff through staff meetings and informal discussion.

“The practice made use of internal and external reviews of incidents and complaints. Learning was shared and used to make improvements.”