FIRDALE Medical Centre is right next to Hoggs Chemist shop, so patients with prescriptions can walk straight in, see professional dispensing staff and enjoy a one-stop healthcare visit.

Hoggs also offers a collection and delivery service, which has worked well for many years. The patients are happy so why change it?

One can only assume Firdale Medical Centre has spotted a potential gravy train and teamed up with an online dispensing outfit who have sent out letters to patients asking them to sign up for this new service.

The result is many bewildered, long-standing Hoggs customers thinking they have to change pharmacies to some online alternative, because it all seems to be coming from Firdale Medical Centre.

Perhaps they would like to explain why they have taken this step and tell us about the online dispensing company they have teamed up with (interesting background at dailymail.co.uk/news/article-3022294) and their views on sharing patient information with third party commercial organisations?

Hoggs Chemist Customer Name and address supplied