HAS anyone investigated how many customers Waitrose is missing when they do, as I do, and lose the will to go round the one-way system yet again?

I have only been twice since it opened (and spent about £20 each time) but would go every week if the access was simpler.

It’s all the lane-changing that gets me down, as my Galaxy has very poor views to the rear and one takes one’s life in one’s hands every time.

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