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Recycling nightmare for Rudheath woman
A DISABLED woman was reduced to tears after being challenged about the state of items she had put in her plastic bins to be recycled.
Rudheath resident Josephine Mather, 56, suffers from Cerebral Palsy and is partially sighted, requiring a wheeled trolley to get out and about.
In attempt to make her life a little easier, she was put on the assisted bin register by Cheshire West and Chester Council (CWAC).
The Porter Way resident said she was assured by CWAC that the situation was taken care of and that instead of putting her bins at the front of her property for collection, she would just be required to leave them in her yard.
But when her two recycling boxes, black bin and grey bin were not emptied on June 21, Josephine approached a bin man and showed him the containers, which were packed full of rubbish which had been correctly sorted into the coloured boxes.
“He got right up in my face and he said ‘we don’t collect this’,” said the Porter Way resident.
“He said there was maggots in the bin and you are supposed to wash the tins out, and also supposed to pull off the labels and squash them down.
“But bearing in mind I am severely disabled and partially sighted, is very difficult.
“It reduced me to tears - that’s how bad it was.”
She added: “I pay my taxes like everybody else and I am entitled to have my bins emptied.
“I feel that the council does not take this sort of thing into account, these people that sit in these offices.
“They need to spend a day in the life of a disabled person because they just don’t understand.
“I just can’t believe what happened, I still can’t get my head around it.”
Josephine said she had been left so upset and angry about the incident, she was reluctant to again follow the council’s advice and leave the bins in her yard, and may instead attempt to carry them to the front of her home.
“I’ve been told this week to leave the bins and let them collect them from the yard but I can’t put up with all that rigmarole again,” she said.
“I don’t want to be spoken to like that, it was humiliating.”
A council spokesman said: “We are sorry that the lady concerned is upset however the worker from May Gurney says he conducted himself in the correct manner when trying to explain to the resident about the boxes and the new service schedule.
“A supervisor later visited the lady to discuss her concerns and he arranged for her domestic waste to be collected as soon as possible."