A NORTHWICH care home that was investigated for abuse has completed a turnaround after being rated ‘good’ in its most recent inspection.

In 2017 Daneside Mews was told it must make improvements to its safety and management, following an inspection from the Care Quality Commission (CQC) over two days in February 2017. The inspection report also revealed an incident of abuse.

However, following the CQC’s latest unannounced inspection in May, the Chesterway care home which looks after patients with dementia has been given an overall ‘good’ rating.

The care watchdog’s report, published in June, said improvements had been made and it deemed the service to be safe, effective, caring, responsive, and well-led.

The inspector said: “During the last inspection in February 2017, it was identified that the registered provider had failed to take action following an investigation, in response to safeguarding concerns that had been raised. This had resulted in three safeguarding concerns of a similar nature over a period of six months because protective measures had not been identified and implemented.

“This visit found that staff were aware of the types of abuse that could occur and were clear about how to report any concerns and had received training. Aide memoires were in place summarising the action staff needed to take in the event of an allegation being made. They were confident that the registered manager would take action on this.

“In addition to this, body maps were in place which recorded any unexplained injuries or marks. These were audited by the registered manager and action taken. As a result, no safeguarding issues had been missed.”

The full report can be viewed online at cqc.org.uk